Jobs & Internships

New York Disaster Interfaith Services (NYDIS) is a locally and nationally prominent disaster human services nonprofit whose primary client-centric mission is to serve under-resourced communities, survivors, and victim’s families, throughout the disaster lifecycle – for readiness, response, and recovery. NYDIS is a 501(c)(3) faith-based federation of faith communities, human services providers, and charitable organizations who work in partnership to provide disaster readiness, response, and recovery services to New York City. NYDIS also has management oversight of our affiliate, the NYC Emergency Shelter Network (ESN). ESN coordinates and builds the capacity of congregation-based street homeless and asylee emergency shelter services and advocacy across 88 shelters in all five boroughs. NYDIS has a $40M annual operating budget and fifty employees.

Reporting to NYDIS’s CEO, the Chief of Staff (CoS) will serve as a thought partner and trusted advisor to help the CEO to meet NYDIS and ESN’s strategic goals and optimize his effectiveness. The CoS will support and manage the implementation of the CEO’s strategic priorities: promote transparency, diversity, equity, accessibility, inclusion, and a mission-centric focus through internal communications and collaboration. S/he/they will advance the organization’s mission, vision, and impact by catalyzing high quality, efficient collaboration across its programs. The CoS will serve as an analyst, project manager, and change agent. S/he/they will build strong relationships both internally and externally – especially with team members across NYDIS and ESN, to influence outcomes and maintain momentum. The CoS will also work in close coordination with executive leadership, the Board of Directors and program teams to facilitate coordination, collaboration, and cohesion on agency-wide goals and objectives. During the Fall of 2023, and with assistance from an external consultant, the CoS will take primary responsibility for writing NYDIS’s 5-year strategic plan.

Support the Executive Director & CEO:
● Synthesize and prioritize key information for the CEO.
● Track and follow-up on key deliverables from executive leadership and senior program staff.
● Work closely with the CEO to set and execute on NYDIS’s priorities.
● Write and/or support the writing and approval of reports, press releases, website content and funding proposals.
● Collaborate with the CEO and CFO to develop budgets and financial reports for the board and funders.
● Collaborate with the CEO’s Executive Assistant on meeting prioritization and scheduling.
● Assist the CEO, communications, and development staff with external relations, including government and funders.
● Support the CEO’s internal and external communications including pitch decks, presentations, correspondence and ensure timely responses and follow-up. Including the proof reading and vetting of materials.
● Cultivate and lead change management strategies to facilitate transition and organizational growth.
● Organize company conferences, retreats, staff appreciation, and other special events.
● Collaborate with executive leadership to build and sustain a culture of diversity, equity, and inclusion.
● Establish a high-profile leadership role in disaster human services and faith sectors, locally and nationally.

Board Management:
● Collaborate and strategize with the CEO about Board relations, engagement, and best practices.
● Lead timely preparation and distribution of Board materials, including developing agendas, briefing materials, and talking points for the CEO.
● Attend select Board Committee meetings and record, circulate, and finalize the Secretary’s minutes.
● Manage Board committee calendar and provide staffing support to Board committees, as needed.
● Maintain files, records, and archives for all Board-related materials.
● Proactively support Board members in their engagement with the organization.
● Strategize and assist with Board recruitment and on-boarding.

Strategic Planning and Alignment:
● Lead the development and implementation of the organization’s strategic plan.
● Help identify key performance indicators and collaborate with HR to support staff evaluation and supervision.
● Work with the CEO and senior leadership to set strategic priorities, meet contract deliverables, and troubleshoot bottlenecks in contract management and execution.
● Develop and monitor metrics for success and evaluate progress toward strategic priorities and contract deliverables.
● Propose the creation of new systems and processes to make recommendations on how to improve outcomes.

Qualifications:
● Requires a bachelor’s degree, (Master’s degree preferred) with significant experience in nonprofit management, board management, organization development, disaster human services, and communications.
● Demonstrated patience, compassion, and sensitivity for peoples of all cultures, belief systems and vulnerabilities – in particular for those who have experienced physical and emotional trauma.
● A person of faith or with an abiding respect for persons of faith.
● Experience working in the nonprofit sector and a solid understanding of organizations that provide disaster and homeless programs and services to vulnerable and underprivileged communities.
● Experience in developing budgets and nonprofit accounting.
● Excellent problem-solving skills: a nimble thinker who is results oriented, and deadline driven.
● Demonstrated ability to work both independently and collaboratively.
● Government contract management and reporting experience in programs with a $10M+ budget, preferred.
● Demonstrated ability to work within diverse communities and maintain positive working relationships with volunteers, staff, donors, and Board members.
● Demonstrated ability to navigate relationships with donors, program partners, funders, and the media.
● Exceptional organization, project and time management skills, and a strong attention to detail is required.
● Strong written communication skills.
● Excellent oral communication and ability to conduct public speaking effectively.
● Proven ability to navigate complex interpersonal relationships, promote positive staff morale and culture.
● Possesses the highest degree of integrity, supported by a flawless record of ethics and maintaining confidentiality.
● Ability to provide constructive feedback and direction across teams.
● Honed ability to identify risks/opportunities and identify appropriate course of action.
● Must demonstrate sound judgment and discretion, ability to manage confidential information.
● Demonstrated success in using data to manage performance and report impact.
● Must be able to work well under pressure and effectively juggle a broad range of simultaneous responsibilities and competing priorities.
● A candidate with existing disaster human services experience and existing professional nonprofit and/or faith sector networks within NYC, NY, and/or national disaster relief organization partners is preferred.

Salary range, $125,000 to $150,000, commensurate with experience – with excellent benefits.

No Phone Calls: Send Cover Letter, Resume & 3 Professional References to jobs@nydis.org

All qualified candidates should apply; candidates from ethnic and religious minorities are strongly encouraged to apply. NYDIS does not discriminate against any individual or group for reasons of age, color, creed, culture, gender, gender identity, marital status, mental or physical disability, national origin, religion, sexual orientation, or race.

New York Disaster Interfaith Services (NYDIS), a 501(c)(3) non-profit faith-based federation of faith communities, human services providers and charitable organizations who work in partnership to provide disaster readiness, response, and recovery services to New York City. NYDIS also has management oversight of our affiliate, the NYC Emergency Shelter Network (ESN) coordinates and builds the capacity of congregation-based street homeless and asylee emergency shelter services and advocacy across 88 shelters in all five boroughs. NYDIS has a $40M annual operating budget and fifty employees.

Support the Executive Director & CEO
• Manage the day-to-day administrative and logistics support of the office of the CEO and Chief of Staff including drafting correspondence, scheduling, email management, planning and tracking follow-up with external and internal meetings of senior leadership and the Board of Directors.
• Perform a broad variety of administrative tasks for the CEO including managing an extremely active calendar, processing expense reports, arranging travel plans, answering phones, filing, and preparing meeting agendas.
• Prioritize any conflicting needs and handle matters confidentially, expeditiously, and proactively; follow-through on projects or initiatives of the CEO and Chief of Staff
• Collaborate with the Chief of Staff and various other senior leaders to ensure timely completion of projects, reports, and other special initiatives.
• Work with the Chief of Staff to identify and improve processes and create efficiencies for the CEO.
• Vet, prioritize, draft, and edit emails and correspondence on behalf of the CEO.
• Proofread and copy edit CEO communications.
• Plan, coordinate, and ensure the CEO’s schedule is followed.
• Work closely with the CEO to keep him well informed of any upcoming short and long-term commitments, special dates, travel, and following up as appropriate.
• Organize catering and event/meeting logistics and set-up as needed.

Board Support
• Help maintain files, records, and archives for all Board-related materials.
• Proactively support the scheduling of Board members in their engagement with the organization.

Qualifications:
• Requires a bachelor’s degree.
• 2-5 years of experience in nonprofit administrative support, executive support experience preferred.
• Intuitive, poised, unflappable, and proactive go-getter with a no task to big or small mentality.
• Tech savvy – with proficiency in the Microsoft Office Suite – especially Excel and Outlook
• Demonstrated ability to work with diverse stakeholders and maintain positive working relationships with volunteers, staff, donors, and Board members.
• Outstanding written and verbal communication skills – especially proof reading
• Proven ability to navigate complex interpersonal relationships, promote positive staff morale and culture.
• Must demonstrate sound judgment and discretion, ability to manage confidential information.
• Must be able to work well under pressure and to handle several projects at one time.
• Impeccable attention to detail.

Salary range, $65,000 to $75,000, commensurate with experience – with excellent benefits.

No Phone Calls: Send Cover Letter, Resume & 3 Professional References to jobs@nydis.org

All qualified candidates should apply; candidates from ethnic and religious minorities are strongly encouraged to apply. NYDIS does not discriminate against any individual or group for reasons of age, color, creed, culture, gender, gender identity, marital status, mental or physical disability, national origin, religion, sexual orientation, or race.

New York Disaster Interfaith Services (NYDIS), a 501(c)(3) non-profit faith-based federation of faith communities, human services providers and charitable organizations who work in partnership to provide disaster readiness, response, and recovery services to New York City. Our affiliate, the NYC Emergency Shelter Network (ESN) coordinates and builds the capacity of congregation-based street homeless emergency shelter services and advocacy across 50 shelters in all five boroughs and is now expanding its programming to Asylum-Seeker shelters.

Reporting to the Managing Director for the NYC Asylee Sheltering Program, the Sheltering Placement Manager is responsible for developing relationships with the immigrant population to assess sheltering needs for individuals, and to recommend and designate appropriate sheltering options for immigrants in need.

Duties include:
• Working as a team of two, provide seven day a week staff coverage for all guest placements. Flexible hours are required – with the need for 24/7 emergency availability rotating with the second team member.
• Using the NYC HOST System, a secure virtual asylee bed management system, screen, track, allocate, monitor and reassign or discharge asylee guests in our 950-bed program across 50 shelter sites.
• Working in collaboration with Sheltering Operations Managers and HOST staff, to always monitor and assure a minimum of 18 of the 19 beds are occupied at all shelter sites.
• Maintaining open communication with HOST staff the ESN Sheltering Operations Managers to troubleshoot guest needs, and vacancy gaps in shelters.
• Track all guest conduct violations, reportable incidents, and complaints.
• Working closely with Contracts & Compliance Director to complete all necessary reporting and data collection.

Qualifications include:
• 1 – 2 years’ experience working with asylee, immigrant and/or homeless populations is required.
• A working knowledge of New York City, its neighborhoods and immigrant communities
• A working knowledge of New York City faith communities preferred.
• Exceptionally well organized and detail oriented.
• Verbal and written fluency in Spanish or West African Language preferred
• Experience in Microsoft Office, databases, internet & social media use.

Education and/or Experience:
• Bachelor’s degree or equivalent experience required.

Salary range, $75,000 to $80,000, commensurate with experience – with excellent benefits.

No Phone Calls: Send Cover Letter, Resume & 3 Professional References to jobs@nydis.org

All qualified candidates should apply – candidates from ethnic and religious minorities are strongly encouraged to apply. NYDIS does not discriminate against any individual or group for reasons of age, color, creed, culture, gender, gender identity, marital status, mental or physical disability, national origin, religion, sexual orientation, or race.

New York Disaster Interfaith Services (NYDIS), a 501(c)(3) non-profit faith-based federation of faith communities, human services providers and charitable organizations who work in partnership to provide disaster readiness, response, and recovery services to New York City. Our affiliate, the NYC Emergency Shelter Network (ESN) coordinates and builds the capacity of congregation-based street homeless emergency shelter services and advocacy across 50 shelters in all five boroughs and is now expanding its programming to Asylum-Seeker shelters.

Reporting to the Managing Director for the NYC Asylee Shelter Services program, the Manager(s) are responsible for the vetting, training, oversight of daily operations and contract compliance or reporting for up to 10 asylee shelters and one asylee hospitality center. Managers will develop collaborative relationships with shelter staff and regularly assess the satisfaction and unmet needs of the asylee/migrant immigrant populations in each shelter.

Duties include:
• Collaborate with Shelter Outreach Coordinators to vet, credential, equip/supply, and conduct training for all shelter personnel in providing exceptional shelter support that is culturally competent for all guests.
• Coordinate with Managing Director and other Managers to develop all training and resources/tools in compliance with existing contracts.
• Working as a team of five managers, to provide seven day a week staff coverage for all guest placements. Flexible hours are required – with the need for 24/7 emergency availability rotating with team members.
• Visit each shelter site in your portfolio of 10 once a week – twice a month during hours of operation from 7PM to 7AM – as well as weekly inspections of the Hospitality Center.
• Interact regularly with Shelter Placement Manager(s) to monitor guest movement within the NYC HOST System, a secure virtual asylee bed management system, screen, track, allocate, monitor, and reassign or discharge asylee guests in our 950-bed program across 50 shelter sites – to always monitor and assure a minimum of 18 of the 19 beds are occupied at all shelter sites.
• Track all guest conduct violations, reportable incidents, and complaints.
• Working closely with the Contracts & Compliance Director to complete all necessary daily, weekly, and monthly reports and data collection.
• Coordinate with NYDIS’ Finance team on all shelter billing, invoicing and documentation needs of shelters.

Qualifications include:
• 1 – 2 years’ experience working with asylee, immigrant and/or homeless populations is required.
• A working knowledge of New York City, its neighborhoods and immigrant communities
• A working knowledge of New York City faith communities preferred.
• Exceptionally well organized and detail oriented.
• Verbal and written fluency in Spanish or West African Language preferred
• Experience in Microsoft Office, databases, internet & social media use.

Education and/or Experience:
• Bachelor’s degree or equivalent experience required.

Salary range, $70,000 to $80,000, commensurate with experience – with excellent benefits.

No Phone Calls: Send Cover Letter, Resume & 3 Professional References to jobs@nydis.org

All qualified candidates should apply – candidates from ethnic and religious minorities are strongly encouraged to apply. NYDIS does not discriminate against any individual or group for reasons of age, color, creed, culture, gender, gender identity, marital status, mental or physical disability, national origin, religion, sexual orientation, or race.

New York Disaster Interfaith Services (NYDIS), a 501(c)(3) non-profit faith-based federation of faith communities, human services providers and charitable organizations who work in partnership to provide disaster readiness, response, and recovery services to New York City. Our affiliate, the NYC Emergency Shelter Network (ESN) coordinates and builds the capacity of congregation-based street homeless emergency shelter services and advocacy across 50 shelters in all five boroughs and is now expanding its programming to Asylum-Seeker shelters.

Reporting to the Managing Director, the Outreach Coordinator is responsible for all aspects of outreach, location scouting, recruiting, and screening houses of worship or other nonprofit facilities for service as 19 bed asylee shelters within the five boroughs of New York City.

Duties include:
• In collaboration with NYDIS and ESN leadership, develop and execute a targeted outreach plan to locate, recruit and screen potential shelter facilities using mass emailing, social media and partner networks.
• Coordinate outreach efforts with a second Shelter Outreach Coordinator who is subcontracted to and embedded within the Interfaith Center of New York.
• Engage in regular communication with NYDIS’ Communications staff to push outreach materials and ads in emails, social media and through partner networks across all faith communities.
• Guide the leadership of prospective shelter sites through the entire onboarding process and provide expertise and training support in the unique aspects of shelter asylees.
• Working in collaboration with Sheltering Operations Managers to secure code inspections and the execution of shelter sub-contracts with NYDIS’ compliance staff.
• Maintaining open communication with the entire Asylee Shelter Services team, subcontractors, and other stakeholders, including Migrant Worker, LGBTQ+ and Sex Trafficking advocates supporting asylee.
• Maintain exceptionally well-organized records and site tracking for all contacts.
• Building relationships based on trust, cultural competency, and shared mission with all partners.
• Working closely with senior staff to complete all necessary reporting and data collection.

Qualifications include:
• 1 – 2 years’ experience working with asylee, immigrant and/or homeless populations is required.
• A working knowledge of New York City, its neighborhoods and immigrant communities
• A working knowledge of New York City faith communities preferred.
• Exceptionally well organized and detail oriented.
• Verbal and written fluency in Spanish or West African Language preferred
• Experience in Microsoft Office, databases, internet & social media use;

Education and/or Experience:
• Bachelor’s degree or equivalent experience required.

Salary range, $65,000 to $75,000, commensurate with experience – with excellent benefits.

No Phone Calls: Send Cover Letter, Resume & 3 Professional References to jobs@nydis.org

All qualified candidates should apply – candidates from ethnic and religious minorities are strongly encouraged to apply. NYDIS does not discriminate against any individual or group for reasons of age, color, creed, culture, gender, gender identity, marital status, mental or physical disability, national origin, religion, sexual orientation, or race.

New York Disaster Interfaith Services (NYDIS), a 501(c)(3) non-profit faith-based federation of faith communities, human services providers and charitable organizations who work in partnership to provide disaster readiness, response, and recovery services to New York City. Our affiliate, the NYC Emergency Shelter Network (ESN) coordinates and builds the capacity of congregation-based street homeless emergency shelter services and advocacy across 50 shelters in all five boroughs and is now expanding its programming to Asylum-Seeker shelters.

Reporting to the Managing Director, the Office Manager is responsible for all aspects of the day-to-day operations and administrative support to an office of 16 full-time employees.

Duties include:
• Manage the day-to-day operations and administrative support to the office of the Managing Director & Director of Contract and Compliance including scheduling, email support, planning and tracking follow-up with external and internal meetings of all program staff as well.
• Coordinate program staff and subcontractor needs with NYDIS’ and ESN’ Procurement needs.
• Oversight of all administrative tasks including managing an extremely active calendar, processing expense reports, answering phones, filing, office supply inventory and preparing meeting agendas.
• Prioritize any conflicting needs and handle matters confidentially, expeditiously, and proactively, follow-through on projects or initiatives of the Managing Director.
• Work with the Managing Directors and other staff to identify and improve processes and create efficiencies for the organization.
• Organize catering and event/meeting logistics and set-up as needed.
• Maintain exceptionally well-organized records and site tracking for all contacts.
• Building relationships based on trust, cultural competency, and shared mission with all staff and partners.
• Working closely with senior staff to complete all necessary reporting and data collection.

Qualifications include:
• 2-5 years of experience in nonprofit administrative support required.
• Intuitive, poised, unflappable, and proactive go-getter with a no task to big or small mentality.
• Tech savvy – with proficiency the Microsoft Office Suite – especially Excel and Outlook.
• Demonstrated ability to work with diverse stakeholders while maintaining positive working relationships with volunteers, staff, donors, stakeholders and subcontractors.
• Outstanding written and verbal communication skills.
• Proven ability to navigate complex interpersonal relationships, promote positive staff morale and culture.
• Must demonstrate sound judgment and discretion, ability to manage confidential information.
• Must be able to work well under pressure and to handle several projects at one time.
• Impeccable attention to detail.

Education and/or Experience:
• Bachelor’s degree or equivalent experience required.

Salary range, $65,000 to $75,000, commensurate with experience – with excellent benefits.

No Phone Calls: Send Cover Letter, Resume & 3 Professional References to jobs@nydis.org

All qualified candidates should apply – candidates from ethnic and religious minorities are strongly encouraged to apply. NYDIS does not discriminate against any individual or group for reasons of age, color, creed, culture, gender, gender identity, marital status, mental or physical disability, national origin, religion, sexual orientation, or race.

New York Disaster Interfaith Services (NYDIS), a 501(c)(3) non-profit faith-based federation of faith communities, human services providers and charitable organizations who work in partnership to provide disaster readiness, response, and recovery services to New York City. Our affiliate, the NYC Emergency Shelter Network (ESN) coordinates and builds the capacity of congregation-based street homeless emergency shelter services and advocacy across 50 shelters in all five boroughs and is now expanding its programming to Asylum-Seeker shelters.

Reporting to the Senior Shelter Placement Manager, the Intake Hotline and Administrative Assistant (AA) is responsible answering ESN’s Asylee Intake Hotline calls from asylees or migrants seeking shelter – as well as from shelter staff regarding their support needs. The AA will also support two Shelter Placement Managers with shelter vacancies and placement record keeping via a NYC shelter resident tracking database.

Duties include:
• Manage the Intake Hotline by tracking, triaging, addressing and/or referring incoming calls from shelter guests, asylees seeking housing and from shelter provider staff.
• Coordinate with the Shelter Placement Managers on all placements, transfers, and check-out updates – and, as directed, share those daily movements with all Shelter Operations Managers.
• Administrative support for the two Shelter Placement Managers and five Shelter Operations Managers including filing, file security and office supply needs.
• Maintain exceptionally well-organized records and placement movement tracking for all shelter guests.
• Building relationships based on trust, cultural competency, and shared mission with all staff and partners.
• Working closely with senior staff to complete all necessary reporting and data collection.

Qualifications include:
• 1-2 years of experience in nonprofit administrative support preferred.
• Intuitive, poised, unflappable, and proactive go-getter with a no task to big or small mentality.
• Tech savvy – with proficiency in Database use and the Microsoft Office Suite – especially Excel
• Demonstrated ability to work with diverse stakeholders while maintaining positive working relationships with volunteers, staff, and other partners.
• Outstanding written and verbal communication skills
• Proven ability to navigate complex interpersonal relationships, promote positive staff morale and culture.
• Must demonstrate sound judgment and discretion, ability to manage confidential information.
• Must be able to work well under pressure and to handle several projects at one time.
• Impeccable attention to detail.

Education and/or Experience:
• Bachelor’s degree or equivalent experience required.

Salary range, $45,000 to $50,000, commensurate with experience – with excellent benefits.

No Phone Calls: Send Cover Letter, Resume & 3 Professional References to jobs@nydis.org

All qualified candidates should apply – candidates from ethnic and religious minorities are strongly encouraged to apply. NYDIS does not discriminate against any individual or group for reasons of age, color, creed, culture, gender, gender identity, marital status, mental or physical disability, national origin, religion, sexual orientation, or race.

NYDIS is a 501(c)(3) faith-based federation of faith communities, human services providers, and charitable organizations that work in partnership to provide disaster readiness, response, and recovery services to New York City.

NYDIS is seeking full-time Intake Hotline & Administrative Assistants for our Ida Flooding Disaster Case Management Program (DCMP). The Program Manager will be based at the NYDIS offices in Midtown Manhattan. Assistants will be responsible for conducting phone and virtual intake for Ida impacted homeowners seeking a disaster case manager and will provide administrative support to the Director of Client Services & Program Manager. These staff will collaborate with the program manager to assign intake referrals from 2300 clients to six disaster case management providers in 10 counties over an 18–24-month contract.

Duties include:
• Answer the Hurricane Ida Flooding Hotline
• Conduct intake and assessment on Ida Flooding affected households eligible for Disaster Case Management
• Assist in the distribution and coordination of cases between five Case Management agencies
• Input client information and referrals into online platform
• Assist the Director of Client Services and Program Manager with logistics and administrative support related to trainings, meetings, and conference calls
• Prepare material, arrange for refreshments and equipment, and set up for meetings and trainings as assigned
• Manage issues related to office space including: telephones, computers, office equipment, inventory control, ordering, organizing office supplies, sorting and distributing mail, and distributing paychecks
• Arrange meeting space and materials for the DCM team
• Input DCM program surveys into online client tracking system
• Handle routine inquiries
• Record minutes from meetings
• Assist in preparing program reports and correspondence
• Assist in maintaining client and financial files
• Other duties as assigned

Qualifications include:
• Client-centric approach to interacting with and being supportive of clients in crisis
• Highly organized and detail-oriented
• Exceptional communication and interpersonal skills – in person, in writing, and on the phone
• Positive energy and the ability to work collaboratively with a diverse staff
• Computer skills – proficiency with Microsoft Office, Outlook, databases, internet & social media

Education and/or Requirements:
• Bilingual fluency in Spanish, Indo-European & East Asian languages, both written and spoken, is preferred
• Bachelor’s degree or equivalent experience is required
• 1-2 years experience in reception, client facing office assistant, and general office support
• A narcotics drug test and federal level background check must be completed prior to hiring
• Any NYDIS staff who work in our office or directly with clients must be fully vaccinated against COVID-19

Immediate Availability. Salary range $40,000 – $45,000, commensurate with experience, with excellent benefits.

All qualified candidates should apply – candidates from ethnic and religious minorities are strongly encouraged to apply. NYDIS does not discriminate against any individual or group for reasons of age, color, creed, culture, gender, gender identity, marital status, mental or physical disability, national origin, religion, sexual orientation, or race.

How to Apply
Send Cover Letter, Resume & 3 Professional References to jobs@nydis.org

NYDIS is a 501(c)(3) faith-based federation of faith communities, human services providers and charitable organizations who work in partnership to provide disaster readiness, response, and recovery services to New York City.

NYDIS is seeking a full-time Case Management Supervisor for our Ida Flooding Disaster Case Management Program (DCMP). The Supervisor will be based at the NYDIS offices in Midtown Manhattan. The Supervisor will be one of two with responsibility for overseeing NYDIS DCMP Disaster Case Managers in New York City, Westchester, and the Lower Hudson Valley. The Supervisor will report to the Director of Client Services. The 12 months contract spans 14 affected counties and includes 4 sub-contracts with provider agencies that are providing disaster case management services to approximately 3600 Ida flooding impacted households.

Duties include:
• Serve as primary contact between NYDIS’ Program Director and Project Managers at sub-contracting agencies
• Monitor all sub-contract activities – ensure that sub-contract agencies are in full compliance with contract
• Provide day- to-day program oversight, supervision, and guidance to a Case Management team of 5-10 – ensuring that performance, fiscal and contract targets are met within specified deadlines
• Assist Case Management team in problem resolution and skill building
• Ensure that all staff have comply with training and reporting requirements of the program
• Assist in development of and training on procedure, protocols, contractual, and administrative requirements
• Serve as resource to provider agencies on contract, and programmatic issues
• Provide input to Director of Client Services on concerns, trends and issues related to program or contract
• Other duties as assigned

Qualifications include:
• Highly organized and detail-oriented
• Exceptional communication and interpersonal skills – in person, in writing, and on the phone
• Intuitive and trustworthy and shares expertise with humility
• Disaster and public health emergency recovery experience preferred
• Positive energy and the ability to work collaboratively with a diverse staff
• Embraces and exemplifies the values of Diversity, Equity, and Inclusion
• Computer skills – expert working knowledge of Microsoft Office programs, Outlook, databases, and internet
• All applicants will be given a federal background check and narcotics drug test prior to employment.
• Any NYDIS staff who work in our office or directly with clients must be fully vaccinated against COVID-19

Education and/or Experience:
• MSW, LMSW or related graduate degree preferred, bachelors degree with significant experience considered.
• Minimum of 2 years management experience in the nonprofit human services field
• Demonstrated experience in staff management and supervision

Immediate Availability. Salary range $60,000 – $65,000, commensurate with experience, with excellent benefits.

All qualified candidates should apply – candidates from ethnic and religious minorities are strongly encouraged to apply. NYDIS does not discriminate against any individual or group for reasons of age, color, creed, culture, gender, gender identity, marital status, mental or physical disability, national origin, religion, sexual orientation, or race.

How to Apply
Send Cover Letter, Resume & 3 Professional References to jobs@nydis.org

NYDIS is a 501(c)(3) faith-based federation of faith communities, human services providers, and charitable organizations that work in partnership to provide disaster readiness, response, and recovery services to New York City.

NYDIS is seeking full-time Disaster Case Managers for our Ida Flooding Disaster Case Management Program (DCMP). The Case Manager will report to the Case Management Supervisor and Program Manager. The 15-24 month contract spans 10 affected counties with 6 subcontracts with provider agencies that will deliver disaster case management services to approximately 2,300 Ida flooding impacted households. We are seeking Disaster Case Managers for the following counties: Dutchess, Orange, Rockland, and Westchester counties, as well as NYC.

Duties include:
• Conduct outreach to and detailed needs assessments of New Yorker households impacted by flooding
• Maintain and track an active caseload of around 35 households at any one time.
• Input client data, case notes, and resource referrals into client casework and financial aid records systems
• Assist in identifying gaps in service and emerging trends in unmet needs
• Connect clients to existing nonprofit and government services for resources and referrals
• Provided technical assistance to clients seeking to appeal FEMA Individual Assistance application awards.
• Assist clients in developing a recovery plan that meets their individual long-term recovery goals
• Submit cases to the NYC Ida Unmet Needs Roundtable for financial assistance.
• Monitor recovery communications and participate in interagency recovery coordination workgroups.
• Learn and remain knowledgeable about constantly changing recovery resources

Qualifications include:
• If applying for a position in Dutchess, Orange, Rockland, or Westchester counties, candidates must have a valid driver’s license, clean driving record, and their own car (mileage to be reimbursed).
• Possess a client-centric approach to case management – with a preference for disaster recovery experience
• Exceptional communication and interpersonal skills – in person, in writing, and on the phone
• Highly organized and detail-oriented
• Positive energy and the ability to work collaboratively with a diverse staff
• Computer skills – proficiency with Microsoft Office, Outlook, databases, and the internet

Education and/or Experience:
• Bilingual fluency in Spanish, Indo-European & East Asian languages, both written and spoken, is preferred
• Bachelor’s degree or equivalent experience is required
• 1-3 years experience in human services, case management, benefits coordination, or general casework
• A narcotics drug test and federal level background check must be completed prior to hiring
• Any NYDIS staff who work in our office or directly with clients must be fully vaccinated against COVID-19

Immediate Availability. Salary range $50,000 – $55,000 commensurate with experience, with excellent benefits.

All qualified candidates should apply – candidates from ethnic and religious minorities are strongly encouraged to apply. NYDIS does not discriminate against any individual or group for reasons of age, color, creed, culture, gender, gender identity, marital status, mental or physical disability, national origin, religion, sexual orientation, or race.

How to Apply
Send Cover Letter, Resume & 3 Professional References to jobs@nydis.org

NYDIS is a 501(c)(3) faith-based federation of faith communities, human services providers, and charitable organizations that work in partnership to provide disaster readiness, response, and recovery services to New York City.

NYDIS is seeking full-time Disaster Case Managers for our Ida Flooding Disaster Case Management Program (DCMP). The Case Manager will report to the Case Management Supervisor and Program Manager. The 18-24 month contract spans 10 affected counties with 6 subcontracts with provider agencies that will deliver disaster case management services to approximately 2,300 Ida flooding impacted households. We are seeking Disaster Case Managers for the following counties: Dutchess, Orange, Rockland, and Westchester counties, as well as NYC.

Duties include:
• Conduct outreach to and detailed needs assessments of New Yorker households impacted by flooding
• Maintain and track an active caseload of around 35 households at any one time.
• Input client data, case notes, and resource referrals into client casework and financial aid records systems
• Assist in identifying gaps in service and emerging trends in unmet needs
• Connect clients to existing nonprofit and government services for resources and referrals
• Provided technical assistance to clients seeking to appeal FEMA Individual Assistance application awards.
• Assist clients in developing a recovery plan that meets their individual long-term recovery goals
• Submit cases to the NYC Ida Unmet Needs Roundtable for financial assistance.
• Monitor recovery communications and participate in interagency recovery coordination workgroups.
• Learn and remain knowledgeable about constantly changing recovery resources

Qualifications include:
• If applying for a position in Dutchess, Orange, Rockland, or Westchester counties, candidates must have a valid driver’s license, clean driving record, and their own car (mileage to be reimbursed).
• Possess a client-centric approach to case management – with a preference for disaster recovery experience
• Exceptional communication and interpersonal skills – in person, in writing, and on the phone
• Highly organized and detail-oriented
• Positive energy and the ability to work collaboratively with a diverse staff
• Computer skills – proficiency with Microsoft Office, Outlook, databases, and the internet

Education and/or Experience:
• Bilingual fluency in Spanish, Indo-European & East Asian languages, both written and spoken, is preferred
• Bachelor’s degree or equivalent experience is required
• 1-3 years experience in human services, case management, benefits coordination, or general casework
• A narcotics drug test and federal level background check must be completed prior to hiring
• Any NYDIS staff who work in our office or directly with clients must be fully vaccinated against COVID-19

Immediate Availability. Salary range $50,000 – $55,000 commensurate with experience, with excellent benefits.

All qualified candidates should apply – candidates from ethnic and religious minorities are strongly encouraged to apply. NYDIS does not discriminate against any individual or group for reasons of age, color, creed, culture, gender, gender identity, marital status, mental or physical disability, national origin, religion, sexual orientation, or race.

How to Apply
Send Cover Letter, Resume & 3 Professional References to jobs@nydis.org

NYDIS is a 501(c)(3) faith-based federation of faith communities, human services providers, and charitable organizations that work in partnership to provide disaster readiness, response, and recovery services to New York City.

NYDIS is seeking full-time Disaster Case Managers for our Ida Flooding Disaster Case Management Program (DCMP). The Case Manager will report to the Case Management Supervisor and Program Manager. The 18-24 month contract spans 10 affected counties with 6 subcontracts with provider agencies that will deliver disaster case management services to approximately 2,300 Ida flooding impacted households. We are seeking Disaster Case Managers for the following counties: Dutchess, Orange, Rockland, and Westchester counties, as well as NYC.

Duties include:
• Conduct outreach to and detailed needs assessments of New Yorker households impacted by flooding
• Maintain and track an active caseload of around 35 households at any one time.
• Input client data, case notes, and resource referrals into client casework and financial aid records systems
• Assist in identifying gaps in service and emerging trends in unmet needs
• Connect clients to existing nonprofit and government services for resources and referrals
• Provided technical assistance to clients seeking to appeal FEMA Individual Assistance application awards.
• Assist clients in developing a recovery plan that meets their individual long-term recovery goals
• Submit cases to the NYC Ida Unmet Needs Roundtable for financial assistance.
• Monitor recovery communications and participate in interagency recovery coordination workgroups.
• Learn and remain knowledgeable about constantly changing recovery resources

Qualifications include:
• If applying for a position in Dutchess, Orange, Rockland, or Westchester counties, candidates must have a valid driver’s license, clean driving record, and their own car (mileage to be reimbursed).
• Possess a client-centric approach to case management – with a preference for disaster recovery experience
• Exceptional communication and interpersonal skills – in person, in writing, and on the phone
• Highly organized and detail-oriented
• Positive energy and the ability to work collaboratively with a diverse staff
• Computer skills – proficiency with Microsoft Office, Outlook, databases, and the internet

Education and/or Experience:
• Bilingual fluency in Spanish, Indo-European & East Asian languages, both written and spoken, is preferred
• Bachelor’s degree or equivalent experience is required
• 1-3 years experience in human services, case management, benefits coordination, or general casework
• A narcotics drug test and federal level background check must be completed prior to hiring
• Any NYDIS staff who work in our office or directly with clients must be fully vaccinated against COVID-19

Immediate Availability. Salary range $50,000 – $55,000 commensurate with experience, with excellent benefits.

All qualified candidates should apply – candidates from ethnic and religious minorities are strongly encouraged to apply. NYDIS does not discriminate against any individual or group for reasons of age, color, creed, culture, gender, gender identity, marital status, mental or physical disability, national origin, religion, sexual orientation, or race.

How to Apply
Send Cover Letter, Resume & 3 Professional References to jobs@nydis.org