NYDIS is seeking a Casework Assistant, with immediate availability to start. Initial contract will be 8-12 weeks, with possibility to be extended. This position grant-funded to support providing emergency cash assistance to COVID-19 positive individuals, as well as those in quarantine due to exposure. This is position is NOT remote – casework assistant will work out of NYDIS’ Midtown Manhattan offices 5 days per work from 9AM to 5PM. The Caseworker Assistant will report to the Manager of Client Services. Candidates with experience working with COVID-19 high-risk populations are strongly encouraged to apply.
Answering phones and connecting clients to their designated case manager.
Conduct initial intake screenings for clients looking for emergency financial assistance from NYDIS.
Assisting with both physical and digital filing, and paperwork completion
Learn and remain knowledge about NYDIS’ financial assistance process and grant eligibility criteria.
Other administrative duties, as assigned.
Bilingual fluency in Spanish and English Required, both written and spoken
Proficiency in Microsoft Office Software – in particularly Outlook and Excel Required
Highly organized and detail-oriented
Capable of learning in a fast-paced work environment
Exceptional communication and interpersonal skills – in person, in writing, and on the phone
Proficiency in use of computers, phone, copier, scanner, and databases
Education and/or Experience:
Bachelor’s degree preferred, or equivalent work experience
1-3 years’ experience in casework, office management, and client interaction
Immediate Availability, $20 per Hour, Benefits Negotiable.
All qualified candidates should apply – candidates from ethnic and religious minorities are strongly encouraged to apply. NYDIS does not discriminate against any individual or group for reasons of age, color, creed, culture, gender, gender identity, marital status, mental or physical disability, national origin, religion, sexual orientation, or race.